Questions About Our Housecleaning Services

Why Should I Hire G&G Cleaning Services Over Other Cleaning Services?

G&G Cleaning Services cleans your entire home each visit. Other cleaning services often use a rotational system, meaning one portion of your home gets an in-depth clean on each visit. With G&G Cleaning Services, your entire home is thoroughly cleaned each and every time we service your home. That's just one of the ways you can be sure you'll get superior customer service with G&G Cleaning Services. To request a free quote, click here.

Can I Trust G&G Cleaning Services?

No need to worry. With G&G Cleaning Services, you are protected. Our employees are background-checked, bonded and insured. Our employees always arrive at your home in a G&G Cleaning Services uniform and marked car. We pay all federal, state, social security, payroll and workers' compensation taxes. G&G Cleaning Services NEVER uses independent subcontractors.

Do I Have To Be Home When G&G Cleaning Services Cleans?

This is your option. You may give us a key to be safely stored - always with special "double-blind" security.

Can G&G Cleaning Services Guarantee Superior Customer Service?

The G&G Cleaning Services standard for customer service is what makes us stand apart from ordinary residential cleaning services. To guarantee each client's satisfaction with our house cleaning service, we maintain a deep commitment that is both a system and an ethic.

• We WILL monitor our reliability
• We WILL supervise our consistency
• We WILL pay strict attention to the security of your belongings
• We WILL solicit your comments and suggestions and be responsive to your needs
• We WILL dispatch a prompt re-clean if there is an area of concern
• We WILL continually make you glad you chose G&G Cleaning Services for your residential cleaning needs

Do I Have To Provide Cleaning Supplies?

This is your option too. G&G Cleaning Services provides all the necessary cleaning solutions, sanitized supplies and state-of-the-art equipment. However, if you have a special product you prefer us to use when cleaning the house, such as a specific wax or polish, we'll be happy to use it.

Will I Get The Same Team Every Time?

G&G Cleaning Services schedules the same house cleaning team to clean your home for every visit. This way, the team gets to know your home and your needs. In the event of an employee illness or scheduled vacation, we will do our best to send at least one person to your home that is on your regular home cleaning team.

How Many People Will Be In My Home?

G&G Cleaning Services house cleaning teams work in teams of 2 and sometimes 3, depending on the schedule for the day. From time to time you may also see our Quality and Training manager with the house cleaning team. Their job is to do inspections on several homes each day to make sure that we are delivering the best quality cleaning help available to you.

What If Something Gets Damaged Or Broken?

Accidents occasionally happen. G&G Cleaning Services is fully insured and will repair or replace anything that gets damaged or broken as a result of an accident caused by one of our employees. It is our policy that our teams report any incident that occurs, so that G&G Cleaning Services can notify our insurance carrier and rectify the situation as soon as possible.

How Do I Pay?

Simply leave a check out for the G&G Cleaning Services home cleaning team before you go to work, or pay the team directly if you're at home. G&G Cleaning Services also accepts most major credit cards.